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The easiest way is to book an assessment with us. You will see our live availability. Please book a free telephone assessment.

Frequently Asked Questions

All of our systems are password protected and anonymised. We are registered with the ICO and fully compliant with GDPR regulations.

Find answers to common questions regarding therapy sessions, insurance, and payment methods. We aim to make the process as clear and supportive as possible.

Please let us know as soon as possible if you need to cancel your session. We will make every provision to try and rebook the session with you. Sessions are still chargeable if cancelled within 24 hours.

The number of sessions depends on you and your needs. We do not put a time limit on how long you can access our service for; we will review with you every 6 weeks to see if therapy is helpful and if you would like to continue.

Standard session length is 50 minutes.

You can pay by card, Apple Pay, Google Pay or bank transfer.

Counselling gives you a confidential and supportive space to talk openly about what is happening in your life. Your therapist will listen without judgement and help you explore your thoughts, feelings and experiences at your own pace. Together, you can begin to understand patterns, develop new perspectives and find ways forward that feel right for you.

We want you to feel comfortable and supported throughout your experience with us. If something does not feel right, we encourage you to speak with your therapist or contact us directly. We will listen to your concerns and work with you to find the best way forward.

An assessment is an initial conversation where we can learn a little more about you, what has brought you to counselling and what you would like support with. It also gives you the opportunity to ask questions and helps us make sure we match you with the right therapist.

We aim to offer appointments as quickly as possible. Our aim is to have you placed with a therapist within 7 days of your assessment.

You are welcome to contact us to enquire on someone else's behalf. However we would normally need to speak with them directly before arranging counselling, as therapy works best when the individual has chosen to take part themselves.

Couples counselling can be helpful when communication has become difficult, arguments keep repeating, trust has been damaged, intimacy has changed, or you simply feel less connected than you used to. You do not need to wait until a relationship is at breaking point. Therapy can help you understand the patterns between you, communicate more openly and decide together what you want from the relationship.

Yes. Difficult family relationships can affect confidence, boundaries, relationships and the way you see yourself long into adulthood. Counselling can provide a confidential space to understand these patterns, explore their impact and consider how you want to respond. We work with adults experiencing difficult, controlling or narcissistic family relationships, including situations where reducing contact or setting boundaries may be part of the conversation.

Yes. We work with autistic and ADHD adults, as well as people who identify as neurodivergent or are exploring whether neurodivergence may be relevant to their experiences. Therapy can include anxiety, overwhelm, burnout, relationships, masking, self-understanding and the impact of living in environments that may not always accommodate neurodivergent needs. You do not need a formal diagnosis to contact us.

Counselling can help people understand and process the effects of traumatic experiences, including experiences that continue to affect relationships, emotions, self-esteem or day-to-day life. Trauma can look different for different people, and you do not need to have a diagnosis of PTSD to seek support. Therapy is paced around the individual rather than requiring you to disclose or revisit experiences before you feel ready.

We offer face-to-face counselling and psychotherapy from our practices in Upper Rissington in the Cotswolds and Bloxham in North Oxfordshire, as well as online sessions where appropriate. We work with clients from surrounding areas including Stow-on-the-Wold, Bourton-on-the-Water, Chipping Norton, Banbury and the wider Cotswolds and Oxfordshire area.

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